Last updated: April 17th, 2024
Welcome to CanvasCraft Support! Here you'll find the information you need to make the most out of your experience with our app. Below are the details on how you can get support and additional resources to assist you with any questions or issues.
If you need assistance or have questions that are not answered in this support section, please reach out via email at canvascraftapp@gmail.com. Always eager to help and will respond as quickly as possible.
Q: How do I create a Lean Canvas in CanvasCraft?
A: Simply start by launching the app and selecting the option to create a new idea. The app will then create a Lean Canvas for your idea and guide you through filling out each section.
Q: Can I save my Lean Canvas for later?
A: Yes, you can save your Lean Canvas both as a guest and by registering for an account. As a guest, it will be stored to your local device, while registered users can access their Lean Canvases across devices since it is stored on the cloud.
Q: How do I access my saved Lean Canvases?
A: If you're a registered user, you can access your saved Lean Canvases by logging into your account on any device with the CanvasCraft app installed. If you're a guest, you can only access your Lean Canvas on the device you created it on. You can do this by loading the app and simply waiting for the app to load your saved Lean Canvas.
Q: How do I delete a Lean Canvas?
A: To delete a Lean Canvas, simply swipe left on the idea from the homepage that you want to delete and tap the red delete button that appears. This will remove the Lean Canvas from your saved list.
Q: Can I use CanvasCraft without registering for an account?
A: Yes! CanvasCraft offers functionality for both guests and registered users. Guests can create a Lean Canvas without saving it, while registered users can save their work and access additional features.
Q: What should I do if I forget my password?
A: If you have registered for an account and forgotten your password, you can reset it by selecting the 'Forgot Password' option at the login screen. Follow the instructions provided to reset your password.
Your feedback is immensely valuable towards improving the experience and performance of CanvasCraft. Please email at canvascraftapp@gmail.com with any suggestions, feedback, or issues you might encounter. Your input is crucial in helping us enhance your experience.
v1.0.0
Initial release of CanvasCraft.
Features included: Lean Canvas creation, GPT-driven suggestions for both the Lean Canvas sections and business model, and user account registration.
Last updated: April 17th, 2024
CanvasCraft is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our CanvasCraft app ("App") available on the Apple App Store.
Guest Access: Users can access the most basic feature of CanvasCraft, creating a Lean Canvas, without registering for an account. No personal information is collected from users who choose to use the app as guests. All data is stored on your local device.
Personal Information: When you choose to register for an account to unlock additional features, we collect your name, email address, and password. This information is used to manage your account and enhance your experience with advanced functionalities.
Business Ideas and Content: As a registered user, any business models, ideas, or content you create and save using our app are stored on our servers. We use this information to provide and improve our services, including Lean Canvas creation and business model generation.
User Feedback: We collect feedback from registered users to improve our app and the AI-driven suggestions we can elicit from the GPT API. This feedback helps us fine-tune our services and may include your opinions on the usefulness of our suggestions.
We do not share your personal information with third parties except as necessary to provide our services (e.g., with our GPT API provider) or as required by law.
Business ideas and content are processed by OpenAI's GPT-powered AI to generate business models and suggestions but are not shared with third parties.
We take reasonable steps to protect the information provided via the app from loss, misuse, and unauthorized access or disclosure. However, no internet or email transmission is ever fully secure or error-free.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.